Effective Date: 7 July 2026

Welcome to Eliz Creations Ltd. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Company Information

Eliz Creations Ltd

United Kingdom

Email: elizcreations.uk@gmail.com

2. Acceptance of Terms

By using our website or placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You agree to comply with these Terms & Conditions.

3. Products

We make every effort to ensure that all product descriptions, photographs, colours and specifications are accurate.

However:

  • Colours may vary depending on your screen or device.
  • Product dimensions may vary slightly due to manufacturing tolerances.
  • Product packaging may differ from images shown on our website.

We reserve the right to modify product information at any time without prior notice.

4. Pricing

  • All prices are displayed in GBP (£).
  • Prices include VAT where applicable.
  • We reserve the right to change prices without prior notice.  
  • If a pricing error occurs, we reserve the right to cancel the order and issue a full refund before dispatch.

5. Orders

Your order is considered an offer to purchase our products.

An order confirmation email confirms receipt of your order only and does *not* constitute acceptance.

We reserve the right to:

  • Decline any order.
  • Cancel suspected fraudulent transactions.
  • Limit quantities purchased.
  • Cancel orders due to stock availability or pricing errors.

If payment has already been taken, a full refund will be issued.

6. Payment

We accept secure payment methods available during checkout.

Orders will only be processed once full payment has been successfully received.

7. Delivery

Estimated delivery times are provided for guidance only.

We are not responsible for delays caused by:

  • Courier services
  •  Severe weather
  •  Customs inspections
  •  Public holidays
  •  Industrial action
  •  Events beyond our reasonable control

Risk in the goods passes to the customer upon successful delivery.

8. Returns & Refunds

Please refer to our *Return & Refund Policy* for full details regarding returns, exchanges and refunds.

9. Order Cancellations

Orders may be cancelled before dispatch.

Once an order has been dispatched, cancellations will be handled in accordance with our Return & Refund Policy and your statutory rights under UK consumer law.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product photographs
  • Graphics
  • Text
  • Branding
  • Website design

is the exclusive property of Eliz Creations Ltd and may not be copied, reproduced, distributed or used without our prior written permission.

11. Acceptable Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Upload malicious software or harmful content.
  • Interfere with the operation or security of our website.

Any breach may result in suspension of access and legal action where appropriate.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where it cannot legally be excluded under the laws of England and Wales, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Subject to the above, Eliz Creations Ltd shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits
  • Loss of business
  • Loss of data
  • Loss of goodwill

Our total liability shall not exceed the amount paid by the customer for the relevant order.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fire
  • War
  • Pandemic
  • Government restrictions
  • Power failures
  • Courier disruptions

14. Privacy

Your personal information is processed in accordance with our *Privacy Policy*.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, products, services or privacy practices.

16. Amendments

We reserve the right to amend these Terms & Conditions at any time.

Updated versions will be published on our website and will take effect immediately upon publication.

17. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of *England and Wales.

18. Contact Us

Eliz Creations Ltd

📧 Email: elizcreations.uk@gmail.com